Not all frozen pipes burst, but when one does, it’s because water expands when it freezes, adding considerable pressure on unyielding plumbing pipes. That pressure can cause a tiny leak at a joint or crack on a length of pipe, unleashing the full flow of water inside your home.
If you are currently experiencing flooding from a frozen pipe that has burst, call us immediately to mitigate your losses from flood damage. If you have access to your main water valve turn it off to prevent further damage.
A water line coated in frost (or bulging) is a good sign that it’s frozen. Since not all plumbing pipes are visible you can also identify frozen pipes if your faucets won’t flow and your toilets won’t refill following a flush.
Before doing anything, shut off the water supply to that section of plumbing (or the entire house if that’s the only option) because the real trouble begins after the thaw. That’s because the frozen water may be acting as a plug, preventing water from spilling out of the cracks in your pipes. When that plug is thawed, water gushes out. It’s a good idea to be ready with a mop, bucket, and towels in case there’s a plumbing leak.
Use a space heater, heat lamp, or hair dryer to thaw the frozen length of pipe. Don’t thaw pipes using a propane torch, which presents a fire risk.
If you walk in to discover flooding in your basement, the first thing you should do is shut off the main water supply to minimize flooding. Next, give us a call.
Immediately remove as much water as possible using mops, sponges, towels, and a wet/dry vacuum. To minimize mold, mildew, and other moisture-related problems, run a dehumidifier in the space until it’s very dry.
Day or night, we are ready to take your call. We have crews on standby 24 hours a day, 7 days a week - all fully certified.
Moisture, water, and dampness can compromise building materials, create odour, and produce bacteria and mold. We can be at your house in under 45 minutes to mitigate the losses.
Our reputation has been built on a foundation of quality work and excellent customer service.
We can bill your insurance company directly and will assist in the payment of part or all of your deductible.
30+ Years Experience
Hundreds of happy customers
"We found Broken Pipes Canada’s approach to be professional and reliable. They have been able to assist us in many ways and we will be calling upon them for future projects. In particular, their cleaning crew were detailed and conscientious with their approach."
– Vivian Risi, Broker, Owner Royal Lepage
"I have been employing Broken Pipes Canada for both for my personal property and those of many of my clients for over 15 years. The response time, the efficiency and quality of work has been tremendous. I continue to use Broken Pipes Canada for my home and listings and would not hesitate to recommend them"
– Vesna Kolenc, Premier Sales Agent Re/Max Excellence Realty
"Broken Pipes Canada has provided a multitude of services for clients of mine for many years. I have used them for my personal projects and would not ever hesitate to recommend them. They provide a one stop shopping service, which is swift and organized."
– Lillian Alexander, Sales Agent Coldwell Bankers
"Broken Pipes Canada has always provided Simerra Management with excellent service in many capacities. They have provided emergency services and have ensured that our properties are well maintained. I recommend them highly. Especially for any general cleaning, electrical, plumbing and painting"
– Robin Rudolph, Property Manager Simerra Property Management Inc.